Support

How can we help?

For bug reports, feature requests, App Store questions, or partnership inquiries, email:

[email protected]

If your domain email is not configured yet, you can still use this page now and activate the mailbox or email forwarding afterward.

When reporting a problem

Please include your iPhone or iPad model, iOS version, Hanzi Screen version, and a short description of what happened. A screenshot is helpful when the issue is visual.

App Store

Open Hanzi Screen on the App Store →